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Furniture Care

Leather & Vinyl
Brass Hardware
Upholstered Furniture
Marble & Stone
Wood
Mattress

Leather and Vinyl

Common Types of Leather for Furniture

Aniline: The leather is soaked in aniline dye, but does not have other finishes or pigments applied. Only the best hides are used for this superbly soft leather.

Semi-Aniline: The leather has a small amount of coating or pigment, giving it slightly better protection against stains and fading.

Pigmented: The leather is fully treated with a surface color. Made from a lesser-grade hide, it is stiffer than anilines, but also more stain and scuff-resistant. They are often more affordable.

How to Clean Leather and Vinyl Furniture

Leather and vinyl upholstery is susceptible to soiling, just like any other fabric. Unlike fabrics, all surface dust can be removed from leather, making it ideal for those with allergies. Dust your leather furniture weekly. Spot cleaning or deeper cleaning can be done with warm soapy water: apply lightly to clean cloth and gently rub surface. With a clean dry cloth, dry the leather. You may extend the life of your leather by applying a protection cream that is appropriate to the type of leather you have. This helps to keep leathers resistance to staining and keeps it soft and supple.

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Leather and Vinyl Cleaning Codes and Tips

The following are common and recognized cleaning definitions within the furniture industry but should not be construed as a guarantee that desired results will be obtained by following these methods. Always test cleaners in a hidden area before proceeding. Refer to your fabric care and maintenance brochures for recommended cleaning procedures for your particular fabric.

Cleaning Code A: Aniline Leather-Natural looking leather will feature noticeable range marks, barbed wire, scars, wrinkles, scratches and brands. Subtle color and shading variations will exist from hide to hide and even within a hide. Keep leather clean by dusting frequently with a soft, clean cloth or by vacuuming with a soft brush attachment. Use a well-known leather cleaner and protection product to clean and help prevent staining from liquids, bodily oils and perspiration.

Cleaning Code P: Pigmented or Aniline-plus Leather-This leather has been treated to enhance stain resistance. It is more uniform in color and texture than aniline leather and will have fewer noticeable range markings. Keep leather clean by dusting frequently with a soft, clean cloth or by vacuuming with a soft brush attachment. Use cleaning and protection products to clean and provide long-term maintenance against damage from liquids, bodily oils and perspiration.

Cleaning Code N: Nubuck Leather-This leather has been buffed to a velvety, suede-like nap. It is more likely to fade and stain and will feature noticeable range markings. Keep leather clean by dusting frequently with a soft, clean cloth or by vacuuming with a soft brush attachment. Use cleaning and protection products to clean and provide stain resistance against damage from liquids, body oils and perspiration, and to maintain the nap surface texture.

Brass Hardware

Most brass hardware is factory-treated with a clear protective coating, electrostatically applied, to provide beauty and durability. This coating should be left intact.

Brass, like sterling silver, will gradually tarnish and eventually take on an antique appearance. Atmospheric conditions, direct sunlight, and caustic agents such as paint or scratches from contact with sharp objects may cause the protective coating to crack or peel, exposing the natural brass and resulting in spotting and discoloration.

Initial care for brass products requires only periodic cleaning with a mild non-abrasive soap and buffing with a soft cloth. When peeling, spotting or discoloration occurs, you can restore the beauty of the metal by completely removing the remaining coating and hand polishing the item with suitable brass polish. Then apply a light coat of wax and buff with a soft cloth to renew and maintain the gloss of the brass surface. If discoloration reappears, repeat the cleaning, polishing and waxing process.

Generally speaking, unless you’ve purchased very high-end, expensive solid brass hardware, the brass is only a coating on top of a less-expensive base metal.

Upholstered Furniture

Rooms and Rest Furniture delivery personnel handle upholstery with white latex gloves, except for denim, felt and suede fabrics. You can add years to the life of your upholstery with regular care. Upholstery wears out because of heavy use and dirt particles that get patted deep into the fibers beyond the suction of the vacuum. The dirt particles wear down the fibers like sandpaper and dull the fabric. The most important thing you can do to protect your upholstery is vacuum it frequently. For even wear, it is important to flip and rotate cushions. Cushions that can’t be flipped or rotated will need to be fluffed on a regular basis to keep the stuffing from settling. Wipe spills and clean stains immediately. For best results blot and dab any spill or stain; avoid rubbing. Test stain removers on an out-of-the-way area, to check for any undesirable effects. Have your upholstery professionally cleaned regularly, usually once a year.Keep a clean cloth handy (under the seat cushions) for fast blotting of spills.

Fading: Science has yet to develop a color that will not fade with time. All fabric will slowly lose some color due to natural and artificial forces in the environment. You can delay this process by:

Wipe spills and clean stains immediately. For best results blot and dab any spill or stain; avoid rubbing. Test stain removers on an out-of-the-way area, to check for any undesirable effects. Have your upholstery professionally cleaned regularly, usually once a year. Keep a clean cloth handy (under the seat cushions) for fast blotting of spills.

Fading
Science has yet to develop a color that will not fade with time. All fabric will slowly lose some color due to natural and artificial forces in the environment. You can delay this process by:

  • Frequently removing soil by vacuuming
  • Keeping furniture away from direct sunlight
  • Rotating cushions

Stains: No upholstery fabric is stainproof. Although your manufacturer designates your fabric as stain-resistant, some substances may still cause permanent staining. These include hair dyes, shoe polish, paints and India ink. Some substances destroy or change the color of fabric, including bleaches, acne medications, drain cleaners, plant food, insecticides and food or beverages with strongly colored natural dyes like those found in brands of mustard and herbal tea. Do your best to prevent accidental spills and give any stain prompt attention to maximize cleaning results.

Cleaning Codes for Upholstered Furniture

The following are common and recognized cleaning definitions within the furniture industry but should not be construed as a guarantee that desired results will be obtained by following these methods. Always test cleaners in a hidden area before proceeding. Refer to your fabric care and maintenance brochures for recommended cleaning procedures for your particular fabric.

Cleaning Code S: Spot clean only with a water-free cleaning solvent. Pretest for color loss and fabric compatibility. Do not over-wet. Do not use water. Use a professional cleaning service for overall soiling.

Cleaning Code W: Spot clean only with a water-based shampoo or foam upholstery cleaner. Pretest for color loss and fabric compatibility. Do not over-wet. Use a professional cleaning service for overall soiling.

Cleaning Code WS: Spot clean with upholstery shampoo foam only from a mild detergent or a mild, dry cleaning, solvent-based upholstery cleaner. Pretest for color loss and fabric compatibility. Do not over-wet. Use a professional cleaning service for overall soiling.

Cleaning Code X: Clean only by vacuuming or brushing lightly with a non-metallic brush. Do not use water! Do not use cleaning solvents. Consult a professional cleaning service for overall soiling.

Cleaning Code SP: Special Care Fabric-Color variations and shading will exist and some loss of color is expected over time. Blot up stains promptly with a clean, absorbent cloth. Do not use water! Do not rub!

Marble and Stone

Marble and cultured marble will not chip as readily as stone, but care should still be taken since a sharp blow can still damage it. You shouldn’t use abrasive cleanser or razor blades since it will damage the surface. There may be some variations of the marble/stone that makes the marble/stone so interesting and beautiful. Some such variances are rough areas, uneven areas, grooves, pitting and drastic color variation.

Stone and marble are porous and care should be taken to avoid liquids on the surface. Use coasters for any drinks. Since the marble and stone are porous some liquids may penetrate and not be able to be removed. To clean stone, dry dusting is recommended. For times that require deeper cleaning, you may use mild soap and water carefully. Dry immediately. Do not allow water to sit on the surface.

To clean marble use a mild soap and water. Be sure to dry thoroughly.

Wood

Trees are a lot like people, just as you have your own identification code like DNA and fingerprints, so does a tree. Variations in shade and color from piece to piece are normal, since no two pieces of wood will look exactly alike. It is the differences in grain pattern and color that makes wood interesting and beautiful. It therefore stands to reason that wood from different trees will stain differently. When furniture is finished, the same color tones and finishing techniques are used throughout the creation of an entire group, but as was discussed above, wood has variation. As an example, wood that is used for chairs will have the same overall tone as a table, but it may not be an exact match. Painted surfaces suffer from a somewhat different problem. The wear and tear of everyday living causes the paint to chip. You can have your furniture looking like new in no time with the many easy to use touch up paints that are available at hardware and other paint supply stores.

Color, Style and Wood Grain
Wood is a natural hardwood product, with characteristics that make every piece of furniture both beautiful and unique. All hardwoods have their own personality, variation in color, textures and grain patterns are an inherent part of this natural material. Natural hardwood variations often include distinctive grain patterns or unusual shadings in color. These reflect the life history of the tree and contribute to the unique look of your furniture.

As with other natural materials, your hardwood furniture will be affected by environmental factors such as natural and artificial lighting, so you can expect to see the color gradually change and mellow over time. Due to the unique qualities inherent in the natural hardwoods used neither the industry or Rooms and Rest can be responsible for the actual degree of variation that may characterize your furniture. Readily noticeable variations in wood grain and color are normal in all wood or wood veneer selections, due to wood characteristics; color variation will result also when stain is applied.

Types of Wood Finishes

Distressed Furniture: Distressing is a practice done to intentionally age a piece. Most forms of distressing are done by hand and will vary from piece to piece. They may have more or less distress marks that another piece. Shading or spots in the finish will vary, as well. This is completely normal and not a defect. It is intended to look unique and aged. Shading, markings, cracks and holes are made into the piece in various shades and patterns. Rooms and Rest and the manufacturer cannot guarantee to the degree of distressing.

Laminates: Periodically clean the surfaces of the furniture using a soft, dampened cloth. Tough stains may be cleaned using a soft dampened cloth with 409® or other type cleaner. Avoid spraying the piece directly; spray the cloth with the cleaner first.

Pines: Pine wood just like many other types of wood is a natural product straight from the outdoors. Pine is a softer wood and tends to scratch or dent more easily. The beautiful thing about pine wood is the artwork created through its varying knots. Over time the knots may become more noticeable. If it is a painted surface the paint color may change slightly or the knots may darken. This is normal.

Rattan: Rattan is a tough but solid vine that grows wild in the jungle of the Orient. Unlike many other woods, Rattan is quite flexible, making it one of the strongest woods known to man. Its durability comes from the natural fibers that run lengthwise through the vine. Like a fine piece of wood, Rattan also has its own distinctive markings. On occasion, you may notice a split appear in the wood. This is normal and it will not destroy the strength or integrity of the piece. We recommend a soft filler crayon that is available at any hardware store. To clean periodically, vacuum loose dirt. Use a mild soap and water, lightly apply soapy water to cloth and gently wipe surface. Do not allow water to sit on surface. Dry immediately with a clean dry cloth.

Washed Finishes: When we say the beauty is in the variation, we mean just that. Since no two pieces of wood are the same, the washed finish has been designed to let the natural beauty of the wood shine through by using a translucent stain. The washed finish highlights the natural wood color and grain. Thus, each piece of wood and every piece of furniture will have the variation that nature intended. *The lighter the finish the more noticeable the variations.

Matching Finishes with Different Manufacturers: Since all manufacturers apply different techniques and finishing products in production, Rooms and Rest Furniture or the manufacturer cannot guarantee a match of finish from one manufacturer’s product to another.

Wood Care Tips

The finish of your furniture is designed for daily use. All wood surfaces should be cleaned to maintain them. Dust regularly with a soft cloth. Occasionally use a cloth just barely dampened with a solvent-based cleaning substance to pick up more dust, and immediately wipe with a dry cloth or soft paper towel. (NOTE: Do not use detergents, ammonia, soap pads, steel wool or other harsh, abrasive material on your furniture. Using these materials will void your warranty.)

We recommend that you wash and polish your furniture once or twice a year, using a light coat of high quality furniture polish. Don’t use paste wax. The wax build up is difficult to remove and will leave a residue that attracts dust and moisture. Also any polishes that contain silicone should not be used.

  • Don’t allow liquids to stand on wood surfaces. Blot dry immediately.
  • All wood responds naturally to changes in temperature. It is important not to leave anything hot or cold directly on any piece of furniture.
  • Always use some type of protection (hot pads, doilies, etc.). Use a protective pad when writing with a ballpoint pen on the furniture surface.
  • Be careful with any items that have rubber or plastic materials on the bottom (phones, radios, lamps, décor, etc). Some of these have been known to leave marks that are not repairable. They contain ingredients that damage the finish. Use either a doily or felt pad to separate the surface from these items.
  • Never use an abrasive cleaner or harsh detergent on furniture. They can ruin the finish.
  • All finishes will fade. Keep furniture away from direct sunlight and avoid extremes of heat, cold or humidity.
  • Occasionally some imported woods will have a musty odor. Spray the piece when denatured alcohol and allow to dry in a sunny area. Leave the doors and/or drawers open to air completely. You may also use a product like Febreeze to eliminate any odors.

Alignment: Doors on chinas and entertainment centers will need to go through a settling period. Generally this is a one to two week period. We level these pieces on delivery, however once you have put all of your personal belongings into these units (TVs, books, etc.) and after the settling period, the doors may appear to be uneven. This is normal.

Gaps In Tables: All manufacturers allow a 1/8” gap variance, including surfaces, edges and leafs and molding if applicable. When opening any table to insert leaf try not to open with legs or base touching floor, this will help prevent leg damage.

Sticking of Drawers and Doors: The most common cause of a sticking door is the natural expansion of wood due to changes in humidity. When sticking is due to swelling from dampness, wait and see if it continues to stick during drier weather. If drawer is sticking try to apply either a paste wax, light coat of paraffin, or candle wax to the sticking surface. If hinges or drawer glides become sluggish, a small amount of lubricant will improve their action.

Warping: If doors or drawer fronts warp in excess of 1/8 inch within 24 hours, we will correct this by adjustment or replacement.

Mattresses

Purchasing a new mattress is a great investment that will provide you with comfort for many years to come. To ensure you get the most out of your mattress make sure you rotate it at least once a month. With this simple practice you will allow the foam to conform to your body equally throughout the mattress.

Keeping your mattress clean is also very important. Please be sure to always have on a mattress protector that you purchased at the time you bought the mattress. Mattresses may be exchanged one time within 100 days with the purchase of a mattress protector from our store. If a mattress protector was not purchased at our store, we strongly recommend that one be purchased elsewhere.

If you start to notice a slight body impression on your mattress, please don't be concerned. Foam starts to conform to your body to provide the best comfort possible. A slight impression should not become uncomfortable. If you notice it keeps getting worse and you are not happy for any reason, please contact our Service Department. They will provide you with the assistance you need.

Common Fixes for Mattress Issues

Make sure the mattress is in a solid foundation; by this we mean the "box spring" should not have any springs in it. If the mattress was not purchased as a set and you notice your foundation has springs, please make the proper arrangements to purchase a new foundation that does not have springs in it.

If you have a Queen or King size mattress, make sure the center support is attached correctly. You should have three support bars firmly attached going across the frame.

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